Our flexible Patient Assistance Programs generate a positive brand experience and assist those in financial need.
Through our consultative approach, Triplefin is your partner in developing and implementing Patient Assistance Programs that ensure the availability of your product in the marketplace and assist those in financial need.
Customer satisfaction using a caring approach.
Patients who reach out for help are met with a warm, caring experience that builds rapport and guides them through the process. Our high-touch Contact Center team is highly trained on your brand’s value offering and is skilled in helping to determine the best possible options for patient access, with a focus on empathy and quality service.
We pride ourselves on creating solutions designed to enhance the patient experience and generate a positive perception of your brand. One way we accomplish this is through our state-of-the-art online portal that can expedite the application process and get patients participating in and benefiting from your program quickly.
Through our data analytic solutions, we provide our clients with monthly reports that not only monitor enrollment and program usage, but also serve to suggest modifications to increase program optimization and enhance business goals. These comprehensive data reports can help us identify opportunities to enhance your brand’s performance.