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Integrated technology platforms offer enhanced communication tools.

In today’s competitive healthcare market, achieving patient and physician engagement for your brand requires a shift from traditional marketing tactics to leveraging today’s integrated technology platforms. To be effective, you need a partner that understands this shift and can apply the latest solutions to maximize the market presence of your brand. Triplefin is that partner. 

The changing healthcare landscape presents unique challenges.

We continue to invest in integrated technologies that allow for state-of-the-art customer engagement, from providing dynamic web-site development and interactive voice response (IVR) programs, to integrated communications platforms that allow patients and physicians to connect with your programs.

Rx365®

Our proprietary suite of digital solutions — Rx365® — allows us to provide cohesive benefits verification and electronic prior authorization solutions that can easily be added to an existing patient portal, or can be integrated into a Triplefin custom build web solution for your brand. Learn more

Triplefin’s Contact Center – powered by state-of-the-art technology

As an extension of your brand, Triplefin’s Contact Center is the cornerstone of everything we provide. Leveraging industry leading technology, our Contact Center provides unparalleled flexibility and efficiency to customize a solution that delivers on your brand promise.  

We can provide our clients with flexible and efficient solutions that can meet their individual program needs.  Capabilities include:

  • Redundant infrastructure to ensure maximum uptime and availability
  • IVR (Interactive Voice Response) Platform that can be customized to optimize the patient experience and efficiently manage outbound campaigns
  • End to end call recording allowing for quality review and continuous improvement and feedback.
  • Robust analytics and reporting that allows for optimized scheduling and enhancing the patient experience


Website Development

Triplefin has the expertise to develop complete websites and portals for a variety of patient access programs to maximize efficiency and workflow.

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Third Party Integration

As an extension of your brand team, Triplefin will work collaboratively and effectively with your designated ad agency or vendor for third party integration of programs and services.

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Brand Support Solutions

Triplefin has the industry expertise and knowledge to assist you in developing a successful brand strategy.

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Case Studies and Resources

  • New Operations for Patient Reimbursement and Patient Assistance Program Streamline Efficiencies

    Triplefin implemented a new digital benefit verification solution that dramatically reduced processing time and helped increase speed-to-therapy for patients.

  • Physician Sampling Program Maximizes Growth for Multiple Brands

    Triplefin designed a cost effective and efficient outbound calling program to physicians, which involved program specific scripts and training, as well as integrated operational procedures for fulfillment and shipping of sample requests.

  • Rx365®

    Watch our video and get an inside look at Rx365®, our suite of digital solutions. Co-pay Connect® and PA Connect® help patients and providers with real time benefits verification.

  • Digital Solution Helps Boost Patient Speed to Therapy

    The Rx365® Suite of Digital Solutions delivers a critical online component that offers a rapid response time and greater accuracy for benefit verification and prior authorization.

Word of mouth:

“David was a “saint”, taking the time to walk the patient through every piece of documentation, and calculating income and expenses with her. “David was great and provided A-1 Quality, said the patient.”  — Physician

Triplefin

11333 Cornell Park Drive
Cincinnati, OH 45242

P 855-877-5346

F 513-794-0878

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